Privacy Policy

1. Who we are

Poultry360 is a software product of SajiloDev Engineering Pvt. Ltd. (PAN 121335439), Lamahi Municipality – Ward No. 3, Tikuligadh, Dang. We are responsible for the information described on this page.

2. What we collect

Account details

• Your name, phone number, business name and location.
• Your password. We never keep it as plain text; it is stored in a locked (hashed) form that even we cannot read.
• Your settings, such as language and calendar (BS or AD).

Business data you enter

• Farm, batch, hatchery, stock, feed, medicine, expense, sale and payment records.
• Details of your customers, suppliers and parties, such as names, phone numbers, balances and notes.
• Staff details you add, such as name, phone, role, permissions and salary records.
• Photos you upload, such as staff or product photos.

Sign-in and safety records

• When you sign in, we keep your IP address and basic device details: browser type, operating system, and whether you used a phone, tablet or computer. We may also keep an estimated country or region if our hosting service gives it.
• A history of important actions in your account (for example, who added or deleted a sale), so you can check what happened.

Notifications

• If you turn on alerts, your browser gives us a notification address so we can send you reminders. We do not get your contacts or other apps.

What we do not collect

• Your exact location (GPS), your browser history, your contacts, or your device ID.
• Bank card numbers. We do not take card payments inside Poultry360.

3. Why we use it

• To run Poultry360: show your records, reports, bills and reminders.
• To let you and your staff sign in, and to send password reset codes by SMS.
• To keep accounts safe, stop misuse, and look into problems.
• To give support when you ask for help.
• To fix bugs and make Poultry360 better.
• To contact you about your account, payments, renewals and important changes.

We do not sell your information, and we do not use your business data for advertising.

4. Who can see it

• You and your staff: only the account owner and the staff they allow can see the business data. Staff see only what their permissions allow.
• People you share with: if you share something on purpose (for example, a share link or a printed bill), the people you share it with can see it.
• Our team: a small number of Poultry360 staff can see account data when needed to give support, fix problems, or check misuse. Sign-in security details are visible only to Poultry360 Super Admin.
• The law: we share information if Nepal law, a court, or a government authority requires it.
• If our company changes: if Poultry360 is sold or merged, your data may move to the new owner, who must follow this policy. We will tell you first.

5. Services we use

We use a few trusted companies to run Poultry360. They get only what they need to do their job:

• Cloud hosting and database services, to run the app and store data. Their servers may be outside Nepal.
• An SMS service in Nepal, to send password reset codes to your phone.
• An image storage service, to store photos you upload.
• Browser notification services (from Google, Apple, Mozilla and others), to deliver alerts you turned on.
• Microsoft Clarity, on our public website only (see section 6).

6. Cookies and website tracking

• Inside the app, we save small pieces of data in your browser to keep you signed in and to remember your settings, such as language. Without these, the app cannot work.
• On our public website (home page, blog and product pages), we use Microsoft Clarity to see how visitors use the pages, for example where they click and scroll. This helps us improve the website. Clarity uses cookies. It is not used inside your farm or business account.
• We do not use advertising cookies.
• You can block or clear cookies in your browser settings. If you block them inside the app, you may not be able to stay signed in.

7. How long we keep it

• Account and business data: while your account is active. If your plan ends and is not renewed, we may delete it 90 days after your paid period ends (see our Terms and Conditions).
• Sign-in security details (IP and device): deleted automatically after 30 days. A basic record that a sign-in happened stays in our protected history.
• Password reset codes: they stop working after a short time and are not used again.
• Backups: deleted data can stay in backups for a short time before the backups are replaced.
• If the law asks us to keep some records longer (for example, for tax), we keep them only for that.

8. How we keep it safe

• Data travels over a secure (HTTPS) connection.
• Passwords are stored in a locked (hashed) form.
• Each account can see only its own data, and staff only what their permissions allow.
• We take regular backups.
• No system is 100% safe. If we find a data leak that puts your information at risk, we will tell you as soon as we can.
• Please help us: use a strong password, do not share it, and remove staff who no longer work for you.

9. Your choices

• See and download your data: use the reports and download options in the app, or ask us for a full copy.
• Fix wrong details: change them in the app, or ask us.
• Delete your account: ask us. We will delete your account and data, except what the law asks us to keep.
• Turn off alerts: in your browser or phone settings, at any time.
• Customer and staff details: if you add other people's details (customers, staff), please make sure they are fine with it. If someone asks us about their details in your account, we may send them to you.

10. Children

Poultry360 is made for businesses and adults. We do not knowingly collect information from children.

11. Changes to this policy

We may update this policy. The date at the top shows the latest version. For big changes, we will tell you in the app or by message before they start.

12. Contact

For privacy questions or requests, please contact Poultry360 through the contact page. Also see our Terms and Conditions.